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Brightalk Public API connects the software your company already uses—such as a CRM, form, ERP, or internal workflow—to AI calling. Your server can create contacts, select an eligible AI voice agent, place one call, start batch dialing, or create an Automation run from a dashboard-managed Automation. Create a scoped API key in Brightalk API settings, keep it on your server, and call https://api.brightalk.ai. Every accepted call or workflow returns an API resource that you can retrieve until it reaches a terminal status. AI voice agents and Automations are configured and managed in the Brightalk dashboard. Calls created through this API are AI-mode calls only.

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Choose an execution path

One AI call

Queue one immediate asynchronous call with an eligible AI voice agent, then retrieve its result.

Batch dialing

Create a draft for up to 1,000 unique recipients, then start, schedule, and control it.

Automation run

Create a run from an active dashboard-managed Automation for one contact, then track it.

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What the API covers

The API provides organization-scoped contacts, an eligible agent catalog, direct calls, batches, Automation summaries, and Automation runs. Accepted execution work is asynchronous: a success response creates or returns an API resource that your server retrieves until it reaches a terminal status. Capabilities outside the documented contract are not supported. See Availability for the explicit boundary and dashboard dependencies.

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Next step

Follow the Quickstart to create a scoped key, queue one call, and interpret the result.